Search Alerts via Email/RSS - Off Campus Access Issues: Home

Search Alerts via Email - Off Campus Access Issues

Some faculty and students may be accustomed to receiving search alerts from one or more of our various databases that updated deliver results of a given search strategy directly to their email.  In some cases (notably Google Scholar), the citations are delivered with a link that goes directly to the journal or vendor rather than to the database or the SFX link resolver via the proxy server.  When this happens from off-campus, the patron will not be able to see if we have full-text for the item since it has no way of idenfitying the patron as an off-campus CSU affiliate unless the go to the library website and look each item up again individually to trigger acces via the proxy server.

 To remedy this problem, they will need to work from a secure CSU portal initiated from the SSL VPN.  They should follow the instructions below.

1.  Login to  

2.  Once you have logged in with eID and password to the CSU eID Realm, you will be seen as having a campus IP IN THAT BROWSER TAB ONLY!  So as long as you access your mail in that tab, the search alerts will treat you like you are on campus. To get a full tunnel to a campus IP so that any network traffic from any browser will go through a campus IP,  You have to press “Start” next to “Network Connect”.

You will have to enable or download the Java Plugin if you are asked. Once that is done, you will have a full tunnel from any browser tab.  So then any resource you use that involves authentication by IP will think you are on campus.

Once you have used the Network Connect once, it will pin a “Juniper” folder to your programs menu and you can open Network Connect from there without going to, but if you do you may miss any updates or new versions of Network Connect that may involve updated security issues.