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Electronic Resources: Troubleshooting ... and Beyond: Home

A guide to assist with electronic resources access and alerting users to temporary outages.

Welcome

Welcome!  This guide will help you with accessing the Libraries' resources.  It is designed to assist you with not only troubleshooting common problems, but it is to also give you some tips on how to maximize your use of our resources. 

This guide is designed for those who would prefer to pre-emptively resolve the issue instead of contacting the Help Desk.  If you have used this guide and are still having difficulty, make sure you note this when you either open a Help Desk ticket (routed to the E-Resources Troubleshooting Team) or call the Help Desk all the steps you have taken. 

Libraries' Help Desk : Ph. 970.491.1841 / Open a Troubleshooting Ticket

Subject Guide

Rachel Erb
Off-Campus AccessAsk Us!