Frequently Asked Questions

I need a physical item from CSU Libraries. How do I search for that using Primo?

Use the Books and more search option when entering keywords. Then, use the Show Only filter to select Available at Morgan or Vet Libraries to limit your search to physical items. If you need a specific type of item (like a book or a map), use the Resource Type filter to further limit your search.

I found a physical book or other item I want from CSU Libraries in Primo. Now what?

If the item is located in the Morgan or Vet Library, use the call number from the item record in Primo to locate it on the shelf.

To find the call number, click on "Available" and find the call number in the "Get It" section.

Brief record for book in Primo with Available link highlighted

Full record for book in Primo with call number highlighted

Can I search for books or journals by ISBN or ISSN in Primo?

Yes! Using Advanced Search, drop down the "Any field" menu and select ISBN if searching for a book or ISSN if searching for a journal.

How do I save or print records from Primo?

From the results list, use the pin icon to save an item to your Favorites. If you are not signed in, this option is temporary and items will disappear from the Favorites area when you close your browser. 

Sample record in Primo results list with pin/save icon highlighted

To print, click the dots or ellipses next to a result to see more options. Then, select the printer icon.


Can I have books delivered from one library to another so I can pick them up? Can I have books delivered to my home if I am a distance learner?

Yes! Sign in to Primo and you will see a Request option in the Get It section of the book (or another applicable item) record.

Screenshot of Request option in Primo item record

Then, fill out the form that appears and click the Request button. Choose Home Delivery for Pickup Location if you are a distance learner.

Screenshot of Request form within Primo item record

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Creative Commons License Original content in this Colorado State University Primo Help Guide is licensed under a Creative Commons Attribution 4.0 International License.

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