Is Zotero accessible?
The desktop version is not accessible, while the browser versions are generally accessible with a few issues. See this Zotero Accessibility page for details.
How do I get the Zotero connector icon to show in my browser toolbar?
- In Chrome: go to chrome://extensions/ and enable the connector. (Click on the little switch. To turn on, it should be to the right and blue.) If you're still not seeing it, go to Extensions (the puzzle piece) in your browser menu. In the pop-up, click on the little pin (make it blue) to pin the connector to your browser bar.
- In Firefox: go to about:addons and then go to Extensions using the side menu. Enable the Zotero connector. (Click on the little switch. To turn on, it should be to the right and blue.) If you're still not seeing it, go to Extensions (the puzzle piece) in your browser menu. In the pop-up, click on the gear for the Zotero connector. Click on "Pin to toolbar."
- In Edge: go to edge://extensions/ and enable the connector. (Click on the little switch. To turn on, it should be to the right and blue.) If you're still not seeing it, click on Extensions (the puzzle piece) in the browser menu. In the pop-up, click on the crossed-out eye for the Zotero connector to show it in your toolbar.
- In Safari: see Zotero's Safari compatibility page for help.
What do I do if the Zotero connector isn't pulling any information into Zotero?
Make sure the Zotero desktop software is open before trying to use the browser connector. The connector does not work with the online/browser version of Zotero.
What do I do if I'm getting a bunch of coding in my Word document instead of citations?
On Windows, try pressing simultaneously: Alt + F9.
On Mac, try pressing simultaneously: option + fn + F9.
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