We need to make sure that we are labeling all computers, PSUs, and anything else that may be checked in with a computer. Here is the document that contains the labels for the stickers. The document can also be found on our network drive. The labels that are used to print the stickers can be found in Admin.
The CRC has requested that we start putting the date the computer was checked in on the sticker. This will help them make sure they are looking at computers in order. They have also requested that we put the stickers in the corner with the length of the sticker on the short side of the machine.
Every morning at the beginning of the 8am shift CDC staff will need to check the receipts from the previous business day. This involves a couple of steps:
1. Every receipt needs be checked to make sure that the Billing Terms was properly selected and that both the receipt and card receipt were signed by the client.
2. Every ticket corresponding to the receipts needs to be looked at to make sure they were closed and that notes were put into the ticket saying the client picked up the computer and what type of payment they used.
3. Every receipt that is a student account charge should have an ID number listed on it. That ID number should be looked up in eIDAdmin to make sure that number corresponds to the client on the ticket.
4. All of the card receipts need to be added up to so that we can verify with the Help Desk that we have all of the card receipts for that day.
5. Our receipts and the Help Desk's need to be run over together to Ramtech for processing.
