Find Services Technology About My Accounts Colorado State University LibrariesResearch GuidesComputer Repair CenterHelpdesk Tickets Search this GuideSearch Computer Repair Center: Helpdesk Tickets HomePoliciesToggle DropdownStaff Policies Morgan Library Policies Confidentiality Agreement Scope of CRC Repairs - CRC Turnaround Times - ProcessesToggle DropdownHelpdesk Tickets Following up with Customers ImagingToggle DropdownLoaner Imaging Mac RepairsPC RepairsToggle DropdownOSRB Mobile RepairsToggle DropdowniPad iOS Backup, Restore and Reinstall CDCCall Center Adding Information to a Ticket CSU Helpdesk - Updating a TicketHow to update a ticket and use the CSU Helpdesk Ticket systemParts&Billing TicketsHow to configure billing in a customer's ticket << Previous: ProcessesNext: Following up with Customers >>